The Better Agency

We are a full-service creative and digital agency based in Chelmsford providing informed digital strategies that achieve tangible business growth.

Why choose us?

It’s simple – we’re here to make your digital projects a success. We provide you with the insights and strategies that help you to approach your digital marketing with a fresh perspective.

01245 956 986


UX & Discovery

Getting your website, app or digital application right is easier said than done. Success hinges on many factors but starting with real insight and data over opinions and assumptions will set you on the road to success from the outset.

Our UX Research and Design approach will allow you to determine your user’s needs, understand how things are currently performing, discover what your competitors do better and identify opportunities for improvement.

User research and analysis

Getting a clear understanding of the facts before you start a new project or venture (or simply want to understand your users and how they use your site) can pay dividends. Having the facts on which to create a clear brief and objectives mean that you can be confident that the end result is what your users need and that results will be strong.

To uncover the facts we utilise a range of tools and disciplines to perform qualitative and quantitative analysis to start on the right path.

  • User interviews
  • Competitor analysis
  • Analytics data
  • Usability testing

Prototyping and testing

The experience of your product, site or app can be the difference between success and failure. Why risk going live and hoping your new creation is loved by its users and is so easy to use that they keep coming back for more when you can ensure that is the case?

By creating wireframes, prototypes and iteratively testing these during the design process we can ensure that your users find your site so easy to use that they can’t live without it.

  • User journey design
  • Prototype creation
  • Usability testing

Conversion rate optimisation (CRO)

Even if your site is bringing in sales or leads there’s always room for improvement. Targeting areas for incremental improvements can help increase conversions and customer satisfaction. By implementing onsite tools that go beyond the basic Google Analytics setup

we can make changes and measure their direct impact. This means better results and more insight. Win win!

  • Performance analysis
  • Behavioural data
  • A/B testing

What we offer:

  • User Experience (UX) research & design
  • Prototyping & testing
  • Conversion Rate Optimisation (CRO)
  • User Interface
  • Market research
  • Competitor analysis
  • Interface design

Our clients love our UX analysis

Like the sound of us? Lets start something great together

Digital Marketing

The beauty of digital is that there is a never-ending variety of strategies you can utilise to meet your goals. We can help create a digital strategy that evolves with your business over time.

I want to be seen online

Digital PR & Content

All companies, regardless of size or industry, rely on reputation for success. With the level of competition now present online, the way people perceive your business becomes even more important.

Make an Impression

Design & Build

Your website is the hub of your business, the first port of call for your customers. We will design and develop a site that perfectly portrays your brand with an infrastructure matching your needs.

Make an Impression