The Better Agency

We are a full-service creative and digital agency based in Chelmsford providing informed digital strategies that achieve tangible business growth.


Why choose us?

It’s simple – we’re here to make your digital projects a success. We provide you with the insights and strategies that help you to approach your digital marketing with a fresh perspective.

01245 790 760


Kelly Hoppen

Kelly Hoppen

Consulting and amending the renowned interior designer’s marketing strategy across a range of projects.


Introduced by a mutual contact, Better were brought on as consultants to advise the team at Kelly Hoppen on a range of projects.

Kelly Hoppen’s team required help with finessing the strategic direction of their online profiles and what to do next. The primary goal was to improve the e-commerce website – although the shop was hugely popular, the website did not generate as many conversions as expected.


Better’s strategy involved a combination of analytical and visual fixes:

  • Iron out any inconsistencies between mobile and desktop
  • Improve user experience with minor site changes
  • Tailor the Magento e-commerce content management system
  • Set up ad campaigns on Facebook and Google
  • Improve SEO presence


After receiving feedback regarding how to improve their digital strategy, the team at Kelly Hoppen implemented the changes directed by Better. Ad campaigns have led to an increase in site visitors, the e-commerce site now has an improved look and is easier for customers to navigate.

About Kelly Hoppen

Kelly Hoppen, MBE is an acclaimed interior designer and entrepreneur, with 37 years’ experience at the forefront of the industry. As well as designing for a range of private and commercial clients, Kelly Hoppen has authored ten design books, opened her own e-commerce store, and is currently an investor on BBC programme, Dragon’s Den.

What we did

  • Strategy & Planning
  • Analytics & Data Insights
  • User Experience (UX) Research & Design
  • Social Advertising
  • Search Engine Optimisation (SEO)
  • Content Management

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